Service en Place mark
Serviceen Place
Hospitality operations, made visible

Know what's happening when you're not there.

For independent hospitality owners running one busy site or a small, growing group.

Try the Pressure scanSee how it works
No account needed. Mark what is true in your service and get a Read with a first move. Sign up only if it helps.
Walkthrough

See the app before you sign up

Shown with example data. Some of what you'll see is on paid plans; a free account starts with a few questions about today, then a summary and a first move.

Try the Pressure scanSee plans and pricing →
How it works · Example data

One guest complaint, from the floor to the next shift.

  1. 1 · Floor team · at the station
    A guest complaint is recorded at the station.
    The team notes what they did for the guest, and whether it needs a follow-up.
  2. 2 · Manager · Work
    A manager gives the follow-up an owner.
    It goes on Work with a name against it. The complaint stays open until someone closes it.
  3. 3 · Next shift · Today and Handover
    The next shift sees what is still open.
    The open follow-up shows on Today, and the Handover passes it on.
Example station. The product surface is shown with static example data.
What happens when you start

Answer a few questions about today.

You get a summary of the pressure you reported and a first move. We call the questions a Pressure scan, and the summary a Read.

  1. Step 1
    Pressure scan
    Mark what's true in the operation right now.
  2. Step 2
    Read
    The headline, first move and owner.
  3. Step 3
    Work and station mode
    Put the check where the team can act on it.
  4. Step 4
    Saved record
    Save what happened for the next Read.
Pressure scan → Read → Work → Patterns
An example Read
Example Read. The product surface is shown with static example data.
Who it's for

One busy site, or a small group that's growing.

  • One busy site, with managers
    Managers give each follow-up an owner and the team records what happens at the station. You see what is still open without being on the floor.
  • Two or three sites
    Each site keeps its own records. Switch between sites, compare them, and give work to people at any of them.
Managers giving out work is on Pro and above. More than one site is on Business.
A day with Service en Place

From opening to close, one honest picture.

  1. Before service
    Cover, prep and known risks, before service.
  2. During service
    The team records what happens, at the station.
  3. After service
    What the records mean, and what to do next.
  4. At close
    Open issues and owners pass to the next shift.
  5. Over the weeks
    What keeps coming back, so fixes stick.
Patterns build over time

See what keeps returning.

Repeated Reads and records show what keeps returning.

How it behaves

Built to tell the truth.

  • It gets sharper the more you use it
    Reads are checked against saved records. Where something was never recorded, it says so instead of guessing.
  • Records say who and when
    Facts are signed where the work happens.
  • Plain kitchen language
    Reads like a shift briefing, in English and Greek.
Station mode

A spare phone. A useful place to start.

A phone or tablet at the station. Open the check, do the work, save it.

Start with one station and one routine. Build from there.

Use a device you own, with internet and an up-to-date browser.
Station mode is included on Plus and above. Team capabilities vary by plan.
See how the read connects to follow-through →
Keep what works. Add what's missing.
Keep your existing POS, payments and systems. Service en Place works alongside them.
Start with the output

See the read, then run your own.

Run your own Pressure scanSee a real Read
No payment needed for your first read. Cancel paid plans any time.
See plans and pricing →